The store manager wants to provide as much convenience as possible for her customers. Based on historical data, the number of trips between departments per hour is given in the following closeness matrix. A block plan showing a preliminary layout is also shown. Closeness Factors (Trips per hour)1/O2/S3/H4/T5/A6/E1. Office Supplies (O)---401005020102. Sporting Goods (S)---1008060803. Hardware (H)---70100504. Toys (T)---70905. Automotive (A)---606. Electronics (E)---1.OFFICE SUPPLIES2.SPORTING GOODS3. HARDWARE4. TOYS5. AUTOMOTIVE6.ELECTRONICS Customer travel between departments is restricted to the aisles shown in the block plan as dotted lines. CALCULATIONS TABLE:Dept. PairCloseness Factor (w)Original Distance (dO)w ? dORevision #1 Distance (d1)w ? d11 ? 21 ? 31 ? 41 ? 51 ? 62 ? 32 ? 42 ? 52 ? 63 ? 43 ? 53 ? 64 ? 54 ? 65 ? 6TOTALa) What is the total expected weighted-distance score between Office Supplies and Hardware?
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