Consider that states are supposed to make these websites user-friendly and appropriate for a person who reads at the eighth-grade level (the typical U.S. public health standard). Reflect on your own experiences in accessing the state exchanges. It may also be helpful to get some additional feedback from friends or family members (not in the health care business) to ascertain their impressions of the websites you are evaluating.
Explain whether you believe the California Health Insurance Exchange website is user-friendly and appropriate for the public health standard and why. Explain whether you think this website could be improved to help users select the best insurance options for them, and how.
As you evaluate California Health Insurance Exchange website, be sure to look at the "2015 Covered California Shop and Compare Tool" section of the site at: https://www.coveredca.com/shopandcompare/
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