-We discussed seven ways to enhance a customer?s perception
of value.? Describe these with a brief example of each.
-Explain the distinction between intrinsic and associate value.? Use examples.
-Daniel Rodic described a five step process for adding value to interactions with others.? Describe these five steps and give examples of each.
-List and describe the 4 key principles of customer service from the pickle video.
-Why are giving ?pickles? important in business?List and describe the 4 fish principles.
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